When shopping for the right practitioner you need to feel a rapport and a shared philosophy with the person who is going to attempt to heal you. One of the indirect ways to do that is by hearing the voices of the people I have already successfully treated. If their voices sound like yours, if their motivations sound like yours, than you too, are probably a good fit for my practice.
Words cannot express how incredibly grateful I am to Courtney Hill for helping me last week with a severe back spasm. The pain started slow and got significantly worse over the course of a few days. On Friday morning, when I couldn’t even get out of bed, I sent a text to Courtney asking for help. She responded immediately and suggested I get to her office as soon as possible so she could squeeze me in before her day started at 10am. There was no question that she was dropping everything in that moment to help me.
She met me in the driveway and immediately put me at ease as she walked me through how to get out of the car. She could tell I was panicked and she kindly reassured me throughout the entire appointment that she understood my pain and that she was there for me. With each movement I made she asked if I was doing ok and told me to take it slow and gentle. During the treatment she constantly checked-in to see how I was doing and continued to reassure me that I was going to be alright.
And of course her skills as an acupuncturist were incredible. Over the course of an hour, she gently guided my back out of spasm and into relaxation. She worked each area with thoughtfulness and compassion and I could tell she loves what she does as her excitement for figuring out this muscle puzzle was infectious. She gave me strict and specific instructions for how to take care of myself over the next 2-3 days and was confident that if I followed them I would be back on my yoga mat in no time. And to top it all off, she continued to check on me throughout the weekend and gave advice as I gained strength.
There is nothing worse than being in pain. But there is nothing better than knowing you are in good hands with an expert who is also a compassionate and caring person. Thank you so much for basically saving me last week! I’ll be forever grateful!
I have been working with Courtney Hill and Window of Heaven Acupuncture & Yoga for a few months now. Courtney is not the first acupuncturist I have seen, but quite possibly the best. Her intake process is by far the most thorough, asking questions and gaining surprising insights, making me feel heard, comfortable and hopeful.
While working with Courtney, she has helped my body navigate through deep systemic and constitutional things right along side acute and unexpected ones. Things like improving PMS symptoms and eliminating cramps to recovering from an unexpected surgical trauma, easing strained muscles, and instantly curing a headache.
But one of the most surprising and profound shifts was how she so drastically changed my thermal experience of the world. I’ve got a bit of FIRE in me, and prior to working with Courtney, I had a small range of temperatures—warm, hot, and sweltering. I had become accustomed to being uncomfortably warm for most of my adult life, feeling strange that you could see the heat coming from my hands even on cold winter mornings, being the ONE person who would quietly suffer while everyone else agrees through shivers to turn the heat up, knowing that if the temperature in the room was comfortable for me everyone around me would need to keep their coats on. I had NO idea that this was something that could change. Through my work with Courtney, I can now agree when someone refers to the “nice” warm day we are having.
In short, Courtney can pretty much treat everything and anything, even stuff you might not consider “treatable.” Thank you, Courtney.
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After years of working with patients I have discovered that rapport is the #1 healing agent in a therapeutic relationship. Without it a person will either take twice as long to recover or not improve. I start every potential patient with a free hour long consult. Before every consult the patient fills out extensive health history paperwork and we fully review the complete medical history. This allows for a consensual, agreed upon treatment plan, including budget for time and cost of treatment and awareness of all necessary lifestyle changes. The patient knows everything upfront before any money exchange or needling.